Submit a request

Before you send us a query, have you checked our FAQs? It may be speedier to find the answer to your question there as it can take up to 48 hours for our lovely customer service team to respond via the form below.

Here are the answers to some of the most common questions we get asked:

Press

For press enquiries please use the form below or email anna.vegliowhite@woolandthegang.com. Please note this is not a customer service address and we cannot assist you with your order if you contact us through this channel.

Products and Stock

Delivery

Returns and Refunds

This is the "R" number on your confirmation email and is usually around 9 numbers long.

Where are you ordering from?

Please select a subject

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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