Deliveries & orders

Change delivery address

• Can I change my shipping address?

Where is my order?

• Where is my order?

Cancel/Amend my order

• How do I cancel/amend my order?

Orders Section

• Promotions
• Where does your yarn come from?
• E-Gift card returns
• Buying and redeeming an e-gift card
• Do I need to pay VAT charges?
• I’m missing an item, what should I do?

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