Will I need to pay any additional duties or taxes?

If you are in the UK, EU or USA, you will not have to pay any additional duties or taxes after checkout to receive your order. If you are in the USA and live in New Jersey, you will be charged state tax at checkout.

If something has gone wrong and the delivery company asks you to pay any additional duties or taxes after checkout, please pay them so that you order can receive your order. Please then contact our customer service team here with your order number and the duties and taxes payment receipt from the delivery company and we’ll refund you for the unexpected charges.

If you are in Canada, the delivery company will ask you to pay between 5% and 15% in HST, GST and/or PST. The exact amount you pay will depend on which province you are in.

If you are in Australia, a 10% GST charge will be applied at checkout if your total order value is less than 1000 AUD. We charge you in USD, so this will apply if your order value is less than approximately 700 USD. You will also need to pay the delivery company any additional duties or taxes owed to receive your order.

If you are in New Zealand, a 15% GST charge will be applied at checkout if your total order value is less than 1000 NZD. We charge you in USD, so this will apply if your order value is less than approximately 650 USD. You will also need to pay the delivery company any additional duties or taxes owed to receive your order.

If you are anywhere else, you will also need to pay the delivery company any additional duties or taxes owed to receive your order.

CALCULATING DUTIES AND TAXES

Before placing your order, we highly recommend that you calculate the additional duties and taxes you will need to pay to receive your order using this online tool:

https://www.simplyduty.com/import-calculator/.

This tool may not be 100% accurate, but it will give you an indication of the additional duties and taxes you are likely to pay to receive your order.

VAT CHARGES

If your order currency is GBP or EUR, all prices are shown inclusive of VAT at the applicable rate. The VAT charge is calculated based on the final value of your order at the payment stage of the checkout process.

If your order currency is USD, we do not charge you VAT. This means we cannot provide VAT refunds on non-EU orders.