The Gang aim to get orders shipped 24-48 hours after the order has been placed. During busy sale periods this may take a bit longer, so a 72 hour window is advised (not including public holidays).
You should receive a tracking link in your ‘shipping confirmation’ email. This should give you a good idea of where your wooly treats are on their journey to you.
If there seems to be a problem with the tracking link, let us know and we’ll be happy to look into this for you!