Why is my promo code not working?

Why is my promo code not working?

Currently it is only possible to take advantage of one promotion at a time, but don't worry, our system will automatically apply the promo code that gives you the best deal so you don't miss out.

Our promo codes cannot be used on any items at a reduced price (i.e. sales items, reduced yarn, yarn bundles), or certain selected items. The selected items are outlined in the terms and conditions. It will also be noted in the product description if an item is not promotable.

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If you require more information about this or any subject please contact us using our Contact Us form here