For US customers all applicable customs and import duties and fees, taxes and any other charges are pre-paid by Wool and the Gang.
For all Non-EU countries most orders shouldn't be charged customs as most are below the minimum threshold. This amount may vary from country to country and these fees are the responsibility of the customer. We ship your package DDU, "duties and taxes unpaid", and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.